Privacy Policy
Where Achievement Meets Opportunity
eScholarID is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.
1. Data Controller
eScholarID operates as the data controller for personal data processed on this platform. For privacy-related enquiries, contact: privacy@escholarid.com.
2. Data We Collect
| Category | Examples | Purpose |
|---|---|---|
| Account Data | Name, email, password hash | Authentication & account management |
| Profile Data | Photo, country, qualifications, bio | Public professional profile |
| Certificate Data | Certificate details, issuer, dates | Issuance, verification & sharing |
| Usage Data | Page views, actions, timestamps | Platform improvement & security |
| Communications | Messages, posts, comments | Platform features |
| Payment Data | Transaction IDs (not card numbers) | Billing & fraud prevention |
3. Legal Basis for Processing (GDPR)
- Contract performance — to provide the service you signed up for.
- Legitimate interests — platform security, abuse prevention, service improvement.
- Consent — marketing communications (you may withdraw consent at any time).
- Legal obligation — compliance with applicable law.
4. How We Use Your Data
- To create and manage your professional profile and certificates.
- To enable communication between platform users.
- To process payments and manage subscriptions.
- To detect and prevent fraud, abuse, and security incidents.
- To send service-related notifications (e.g. certificate received).
- To improve our platform through aggregate analytics.
5. Data Sharing
We do not sell your personal data. We may share data with:
- Service providers — hosting, email delivery, payment processing (under strict data processing agreements).
- Other users — only the profile information you choose to make public.
- Legal authorities — when required by law or to protect rights and safety.
6. Data Retention
We retain your data for as long as your account is active. Upon account deletion, personal data is removed within 30 days, except where retention is required by law (e.g. financial records — up to 7 years).
7. Your Rights
Depending on your jurisdiction, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion ("right to be forgotten").
- Object to or restrict processing.
- Data portability — receive your data in a machine-readable format.
- Withdraw consent at any time without affecting prior processing.
To exercise any right, contact privacy@escholarid.com. We respond within 30 days.
8. Cookies
We use essential cookies for authentication and security. Optional analytics cookies require your consent. See our Cookie Policy for details.
9. International Transfers
Your data may be stored or processed in countries outside your own. We apply appropriate safeguards (e.g. Standard Contractual Clauses) to protect your data during international transfers.
10. Children's Privacy
eScholarID is not directed to children under 16. We do not knowingly collect data from minors. If you believe a minor has created an account, contact us and we will delete the data promptly.
11. Changes to This Policy
We will notify you of material changes via email or in-app notification at least 14 days before they take effect.
12. Contact & Complaints
Questions? Email privacy@escholarid.com. You also have the right to lodge a complaint with your national data protection authority.